When you visit our Site, Get Up, Go Global may collect certain information about your device, your interaction with the Site, and details necessary to process any orders or services you request. We may also collect additional information when you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can be used to uniquely identify an individual. The sections below describe the types of Personal Information we collect, the purposes for which we collect it, and how it may be shared.
Examples of Personal Information collected:
Purpose of collection:
To ensure the Site loads and functions properly for your device, and to perform analytics that help us understand usage patterns and improve user experience.
Source of collection:
Automatically collected when you access our Site through cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with our e-commerce service provider, Shopify.
Examples of Personal Information collected:
Purpose of collection:
To process and fulfill your orders and payments, provide invoices or order confirmations, arrange shipping, communicate with you, and screen orders for potential risk or fraud. When consistent with the preferences you share with us, we may also provide information or marketing about our products or services.
Source of collection:
Collected directly from you when you place an order or provide information at checkout.
Disclosure for a business purpose:
Shared with Shopify, our e-commerce processor.
Purpose of collection:
To respond to your inquiries, provide customer assistance, and resolve issues.
Source of collection:
Collected directly from you when you contact us.
We share your Personal Information with trusted service providers to help us operate our business, provide our services, and fulfill our obligations to you.
For example:
We use your Personal Information to:
When you place an order through the Site, we retain your Personal Information for our business records unless and until you request that we delete it.
For more information about your right to request deletion, please see the “Your Rights” section below.
If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making (including profiling) when such processing has a legal or significant effect on you.
We do not engage in fully automated decision-making that has a legal or significant effect using customer data.
Our processor Shopify uses limited forms of automated decision-making solely to prevent fraud. These measures do not have a legal or significant effect on you.
Examples include:
A “cookie” is a small data file downloaded to your device when you visit our Site. We use a variety of cookies, including functional, performance, analytics, advertising, and social media cookies.
Cookies enhance your browsing experience by allowing the Site to remember your actions and preferences (such as login details or regional settings), so you don’t need to re-enter them each time you visit. They also help us understand how visitors use our Site—such as whether it’s a first-time or returning visit.
We use cookies to:
Cookies necessary for the functioning of the store:
These essential cookies allow core features like secure checkout, shopping cart functionality, and payment processing to work correctly.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@getupgoglobal.com or by mail using the details provided below:
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Depending on where you live, you may have certain rights regarding your Personal Information. Get Up, Go Global is committed to ensuring transparency, access, and control over your data.
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), Canada, or California (under the CCPA), these rights include (where applicable):
You have the right to request confirmation of whether we process your Personal Information, and if so, to access the data we hold about you, along with details about how and why it is being used.
You may request that we correct or update any inaccurate, incomplete, or outdated Personal Information we hold about you.
You may request that we delete your Personal Information.
We will do so unless we are legally required or have a legitimate business need to retain certain data (for example, to comply with tax or regulatory obligations, resolve disputes, or enforce agreements).
You may request that we limit or stop the processing of your Personal Information in certain circumstances, such as when you contest the accuracy of the data or object to its use for specific purposes.
You may request a copy of your Personal Information in a structured, commonly used, and machine-readable format, and request that we transfer it to another organization where technically feasible.
If we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of any processing carried out before such withdrawal.
If you are a California resident, you have the right to request that we do not sell or share your Personal Information.
Get Up, Go Global does not sell your Personal Information to third parties.
To exercise any of the rights listed above, please contact us using the information below. We may request additional information to verify your identity before processing your request.
📧 Email: privacy@getupgoglobal.com
📫 Mail: Get Up, Go Global — Privacy Compliance
[Insert your business mailing address]
We will respond to all verified requests within the timeframe required by applicable law (typically within 30 days).
If you are not satisfied with our response, you may have the right to contact your local data protection authority or privacy regulator.
We will not discriminate against you for exercising any of your privacy rights. This means you will not be denied goods or services, charged different prices, or receive lower-quality service because you made a privacy-related request.